When entrusting passport applications and identification documents to a third party, be cautious. Many companies offer rush passport services. However, not all of them are created equal.
The Guide has been reviewing passport expediting services for over a decade. We are experts in what makes a company reliable and trustworthy. We want to help you make the best decision for your needs.
When choosing an expediting passport service, there are five key factors to consider:
History of the company
Experience is important when you need your passport quickly. The company’s past is a key factor in any search for a reliable passport courier service. A company that has been in business for at least two years is a good choice. Quality doesn’t necessarily come with age, but it is possible to get some assurances by looking at the company’s long-term positive results.
We are proud to showcase the histories of some of the most reputable passport expediting companies in our directory.
If you can’t find any historical background to a passport expediting company, it’s a good sign to shop elsewhere!
The company’s Better Business Bureau (BBB) rating
It is worth taking the time to search for a rating of a passport expediter before you give them your business.
BBB rates all businesses based on several factors
- The volume of customer complaints (along with how many of those issues remain unresolved or unresolved).
- Advertising practices
- Honoring your commitments
- Positive feedback from consumers
Search the BBB database free of charge and you can get valuable information that will help you make better decisions. Be sure to know what you’re looking at.
One thing to remember is that it’s almost impossible for a company with zero complaints to be listed on their BBB profile. A company with no complaints should be flagged immediately. If there is no feedback from customers, positive or not, it is usually a sign that the company is new to the visa expediting business.
A courier with a low profile on the BBB is more likely to be inexperienced than you would like. This could indicate that you should dig deeper into its past.
Passport expeditors that serve a large number of customers are more likely to be subject to complaints. While it is necessary to estimate the number of complaints received (fewer is better), it’s more important to evaluate the company’s response.
The BBB is not to be confused with agood rating is a sign of quality The fact that the expediter resolves all complaints promptly and consistently. However, it doesn’t always consider complaints that have been resolved or those that were incorrectly formulated. Before making a quick judgment on a company’s response to customers, make sure you read everything.
Status of the company’s registration
Registering with the U.S. Department of State is one proactive step that many passports expediting companies take to establish legitimacy. This status does not automatically make an expediter a government entity. However, it indicates that the U.S. government is ready to accredit the service.
According to the U.S. Department of State?” Courier companies”are private companies. Some of these are registered with our passport agencies. Customers can submit passport applications for them.”
Not all expediters are registered. Registration does not guarantee the speed of service. If you have the option of choosing between a registered passport courier and one not, we recommend that you choose the one that’s registered.
The company’s locations of operation
The challenge for a passport expediting companies is that they can only submit a certain number of applications per day. This restriction is set by the Regional Passport Agency. Therefore, expeditors who have multiple locations near multiple regional passport agencies will have a greater chance of expediting your application than those who only work from one location.
Consumers can get additional benefits from a company that has multiple locations. Your application can be sent to another agency for processing if one agency is not available or has exceeded its daily limit. This will increase your chances of getting your passport quickly.
Most passport expediters are capable of transporting paperwork to regional offices reliably. Excellent customer service is what makes a company stand apart. Great companies are committed to providing the best customer experience possible throughout the application and delivery process. It begins with your first contact and continues until you receive your passport.
It is easy to find out what customers think about an expediting service via the internet. There are many options available:
- Forums for crowd-sourced reviews Satisfied customers are more likely to leave reviews than unhappy ones. However, this doesn’t mean they are less valuable. Just know that the negatives are often amplified.
- Check out these popular travel blogs Many people share honest reviews about services they have used. Be sure to verify any disclosures an author might have made. Larger, more reputable blogs on travel are respectful of their readers and will be open about any endorsements.
- Forums on the Internet Like Reddit, are increasingly popular tools for crowd-sourcing information on virtually any topic. Reddit’s unique way of surfacing content is what makes it so fascinating. Reddit users can vote up or down on posts and replies, which in turn affects the page’s position.
Crowd-sourced information such as the ones above can have some negative reviews. You should be cautious about the companies with a lot of negative reviews.
Although reviews and company websites may provide lots of information about passport expediting services, it can sometimes be difficult to find the right answers for your particular concerns. It is often easier to conduct your searches to find the information that you are having trouble finding elsewhere. These search tips will help you narrow down your research and answer any questions that you may have about a specific expediter.
- To search for the same name, enter “company name” in quotation marks.
- Enter the company name and any additional information to get specific information. You might also consider terms such as “BBB” (for BBB’s page), reviews, or founding date.
- You can also search the website of an expediter for information. Search for “site URL” and then enter the keyword.
It doesn’t matter how you search for a passport expediting company, the important thing is to do it. You have many options to quickly get your passport. However, it is up to you to choose the best one for you.
We are here to help!
There are many options. We highly recommend it. They are a registered passport expediting company that meets all the above requirements.
For more information on Expedited Passport in Houston services, travel documentation, and the passport application process, visit us.
Texas Passport Center offers all passport services and several passport processing options depending on your situation. Whether it’s your new passport, or you need to renew passport in Texas, our professionals are well versed in the details of the passport application process.